Raissa
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Customer Spotlight: Noble Locksmith

by Lisa Tachan, Head of Spreading the Herd Word

Noble Locksmith began as a one man business started by George Noble over 100 years ago. Since then, this company located in the heart of downtown Winnipeg  has grown to house 20 employees, a fleet of about 10 service vehicles, and a small retail operation that provides a variety of locksmith products and services.

Over the past century, Noble Locksmith has changed hands and stood the test of time with different owners and management. At present, Noble Locksmith is a family business, co-owned by brothers Brian and Frank Senden. They are the first to be 2nd generation owners in all of Noble Locksmith history, as they purchased the company from their parents over 18 years ago.

As the company established itself and became a permanent fixture in Winnipeg’s history, Noble Locksmith grew and evolved while staying true to their business purpose. With values focused on  quality locks, safety, and peace of mind (and not to mention the 100 years of experience under their belts), Noble Locksmith promises efficient, courteous service and top-of-the-line hardware products to provide their customers, both residential and commercial, with whatever they require to meet their security needs. They also make it a point to go above and beyond for their customers.

Brian and Frank Senden

“We offer a 24 hour emergency service, since we know from experience that emergencies or people locking themselves out happens at all hours. Our guys are dedicated and know that when they get hired on they need to make themselves available at all times in case something does happen.” – Brian Senden, President

When a small business like Noble Locksmith starts getting bigger, needing to staff more employees, expand their products and services, and continues to build and grow their clientele, the workload of everything involved with payroll really starts to weigh on the company.

“The biggest problem with payroll was the time it took me away from my business. I did it all myself, so it was one morning a week and unfortunately I’d make a lot of little mistakes, so a lot of the time was spent on the back and forth of fixing those mistakes.”

Brian and Frank turned to IBEX Payroll to help them out with their growing small business. So far, the partnership has been the perfect lock-and-key match.

“With IBEX, there are no mistakes. T4’s were once a full-day job, now it’s a matter of minutes to submit my information. It’s been a real time-saver. It takes me about an hour a week to punch my numbers in and get my payroll done. Any questions I have, the support staff always gets back to me quickly and it’s so easy to get someone on the phone.”

IBEX is all about helping small business owners keep the government and their employees happy by providing a quick and painless online payroll service. We want companies like Noble Locksmith to focus on what has kept them around for over 100 years;  their business, and their customers.

Looking for a good locksmith? Check out Noble Locksmith’s website for more information about their products and services.