If you truly trust your teammates, you are comfortable exposing your true self to them. You can act without fear of judgment and you can focus keenly on your work.
In The Five Dysfunctions of a Team, author Patrick Lencioni outlines the differences between teams characterized by low trust and those characterized by high trust:
Members of low-trust teams are inclined to:
Members of high-trust teams are inclined to:
By comparing Lencioni’s high- and low-trust teams, I have no doubt which type of team I would rather lead.
Trust of this type is built through shared experiences over time. Experiences that help the members of the team see each other as human beings with life experiences and life stories. Experiences that build empathy and understanding. Experiences that teach each member of the team that they can trust the other members enough to expose their vulnerabilities.
Our role as the leader of the team is central in creating this trusting atmosphere.
We do it by:
Building trust isn’t easy, and it can’t be done overnight. It takes an open mind from each member of the team and continuous effort from the leader.
IBEX Payroll extends our profound respect and immeasurable gratitude to all the ancestors and keepers of the land on whose traditional territories our work takes place. We acknowledge that we are on Treaty 1 territory, the traditional gathering place of the Anishinaabe, Cree, Oji-Cree, Dakota and Dene people and the traditional homeland of the Métis people. This land is sacred, historical, and significant.
Every time we acknowledge this truth, we have an invitation and an opportunity to reflect on the wrongs of the past, what we do in the present, and what we can do to continually honour the people whose lands and water we benefit from today.
This statement only acts as a first step in honouring the land we reside on and its peoples, and must be paired with education, understanding and informed action.