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By Darryl Stewart
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The Deal with Coaching

Many people in the work place today are more knowledgeable and have greater expectations around job satisfaction at work than their predecessors, even though their work ethic may not be the same, generally, as those in the past.

Suck it up and get over it!  There is still a great method to get the results you need.

The key is a coaching mentality.

A coach helps an employee up a mountain
Great Coaching helps employees climb mountains.

In return for creating a coaching mentality, you can expect your team to provide you and the organization with better results through improved productivity, higher initiative, increase involvement, enhanced customer service (read: be nicer to everyone) and reduced turnover.

No other method will deliver it.  If you do not adopt a coaching mentality your organization will always be relegated to mediocrity on the job satisfaction front.

Coaching, done properly, ensures:

  • Support
  • Care and Compassion
  • Direction
  • Training
  • Resources

Attention to people’s needs and concerns, and sharing their successes is a big part of coaching.  How can this happen with the typical 6-12 month performance review cycle?

If you don’t have a coaching program in your organization, but you do have some of the good things I describe above going on, I can guarantee you will find a manager doing their own informal coaching.  Great managers do this instinctively.

Some of my previous posts on coaching:

The Unexpected Bonus of Coaching your Staff

My best #1 employee engagement and management tip

The coaching cycle part one

The coaching cycle part two: real life coaching sessions

Happy coaching!

IBEX Payroll extends our profound respect and immeasurable gratitude to all the ancestors and keepers of the land on whose traditional territories our work takes place. We acknowledge that we are on Treaty 1 territory, the traditional gathering place of the Anishinaabe, Cree, Oji-Cree, Dakota and Dene people and the traditional homeland of the Métis people. This land is sacred, historical, and significant. 

Every time we acknowledge this truth, we have an invitation and an opportunity to reflect on the wrongs of the past, what we do in the present, and what we can do to continually honour the people whose lands and water we benefit from today. 

This statement only acts as a first step in honouring the land we reside on and its peoples, and must be paired with education, understanding and informed action.