Darryl Stewart
By Darryl Stewart

What do Top Performers Look Like?

One of the most important things to the success of any manager is to have as many ‘A’ players on their team as possible.

Great managers choose new staff wisely, looking carefully for the attitudes and aptitudes that predispose someone to ‘A’ performance in a particular role. They also know how to help existing team members with potential move from B to A. During my engage workshops I talk about how great mangers do this.

mystery manSome people are shocked to learn how few ‘A’ players exist in a typical workplace. The number is around 25%.

I recently compiled a more complete description of what an ‘A’ player looks like. When I step back from it and think what I observe at different businesses and organizations, I now wonder if 25% is too high!

Darryl’s Definition of an “A” Player

‘A’ players are those people who behave consistently with the organization core values AND perform to a high level in their roles.

‘A’ Player Behaviors

  • Set ambitious goals and adopt high standards for themselves.
  • Work collaboratively.
  • Volunteer to represent the group.
  • Embrace change, rather than resisting it.
  • Take initiative.
  • Walk the talk.
  • Use good judgment.
  • Display personal resilience.
  • Give honest feedback.

‘A’ Player Characteristics

  • Positive outlook
  • Versatile
  • Adaptable
  • Reliable
  • Holistic
  • Interdependent
  • Relevant

This detail and definition is already helping me identify new areas where I can try to help my team improve. I hope it does the same for you.