How to get your best staff members to open up to you

If you want someone to open to you, you generally must open up to them. Be vulnerable, then you might get something back. If you are unwilling or unable to be transparent yourself, you shouldn't expect much in return. I[...]

Published: April 20, 2020
By: Darryl Stewart
How I got my team to 100% A players

When you first start leading you sometimes inherit a high-performance bunch thanks to your predecessor. But, usually you don’t. Usually you inherit a situation that feels something like this: A few high performing individuals doing great work and setting themselves[...]

Published: April 13, 2020
By: Darryl Stewart
A simple little test of whether you are ready to be a leader of leaders

A properly empowered frontline leader must have the authority to do things like: Send home one of their staff for the day Refund a customer  Make small expenditures without asking for permissionAfter all, if they have no authority granted from[...]

Published: April 6, 2020
By: Darryl Stewart
How the pandemic is impacting businesses, landlords and non-profits, and which I am worried about the most

I am: Part owner of a small ice cream factory and retail store A commercial landlord A board member of two non-profit organizations Part owner of two software companies, one that serves essential services, and one that serves mainly small[...]

Published: March 30, 2020
By: Darryl Stewart
Asking for the help you need is a gift, so ask.

It is heartwarming for me to see people on social media actively trying to find ways to help during the current COVID-19 crisis. People asking if anyone needs help getting groceries, help with childcare, or if anyone knows anyone else[...]

Published: March 23, 2020
By: Darryl Stewart