It happens every day. You are cut off by another car. Your neighbour starts up the leaf blower just as you settle in with a book and a cup of tea. Annoyance is the natural ...
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You should not care whether you win or lose — really!
Our culture is obsessed with winners and losers, with finding heroes, villains, and jokers in every story to entertain us and simplify things. We are also biologically wired to dwell on things that aren’t going ...
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The one thing you must do every day to feel productive
As we get older and more focused on personal, family, and career success, many of us become more organized. If you are not seeing success in any of these areas, perhaps you have not improved ...
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Be careful who you label as a problem employee
Years ago, I was asked by a mid-level manager what to do about what she referred to as a “B employee” on her team. This person was a front-line manager. By the definition I had ...
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What not to say when someone is sharing something traumatic
Good leaders, parents, and friends listen authentically and share supportively with the people in their lives. When we see strong emotions, the thing to do—if the timing and setting are appropriate—is to ask about it. ...